If you cancel your order after 14 calendar days and at least 24hrs prior to the agreed date of installation we will refund your payment in full.If you are a consumer, you have the right to cancel your order within 14 calendar days of your order or receiving a written acceptance from us, whichever precedes at the later date and receive a full refund.Smartech Security Limited shall under no circumstances be liable for any indirect, incidental or consequential losses or damage.In the event that we are prevented from carrying out our obligations under a contract for sale as a result of any cause beyond our control such as but not limited to Acts of God, war, strikes, flood and failure of third parties to deliver goods, we shall be relieved of our obligations and liabilities under the terms and conditions for sale for as long as such fulfilment is prevented. During the guarantee period, we will repair faults at our own expense and in accordance with your service plan except faults resulting from misuse or negligence by you or others, consumable items of all kinds failing such as batteries, damage from electrical equipment or other sources of electricity in the property and telecommunication/internet connections and failures of mobile app and cloud services provided by third parties and/or equipment manufacturers.
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